Job Offer

Information Technology Assistant ITSM Process Management

Application Open Date: 
03/10/2019 - 17:00
Deadline Date: 
04/11/2019 - 23:59
Location(s): 
Strasbourg, France
Agency: 
eu-LISA
Grade: 
AST3
Type of Contract: 
Temporary staff
JOB Description: 
The Information Technology Assistant will be working under the supervision of the Head of ITSM Process Management Sector and reporting to the Head of the Unit. The future job holder is expected to be an active contributor to the management of the process and to actively support the Unit in the area of ITSM process management, ITSM tools ownership and in the IT Operational quality management. The main duties and responsibilities of the Information Technology Assistant will be role based and the incumbent will be tasked based on the expertise and knowledge he/she demonstrates with reference to the profiles as published in the vacancy 3.1 ITSM Process profile 3.2 ITSM Tool profile 3.3 IT Operational Quality profile The successful candidate may be required, at times, to assist in other areas of the work of the Agency according to needs and priorities, as planned and defined by the Head of the Unit.
Reference ID: 
eu-LISA/19/TA/AST3/18.1
Vacancy Type: 
Public
Job Status: 
Expired