Job Offer

ICT Trainer AD5

Application Open Date: 
10/03/2020 - 01:01
Deadline Date: 
06/04/2020 - 13:59
Warsaw, Poland
Type of Contract: 
Temporary staff
JOB Description: 
Reporting to the Head of ICT Unit (and under the supervision of the respective Head of Sector), the main tasks and responsibilities of the ICT Trainer are as follows:  Organizing and delivering of adequate all level and all type of ICT trainings by various means and methods (including direct classes, hands-on workshops, on-the-job trainings, video tutorials);  Acting as architect of the training programme who understands the business needs;  Analyzing training needs, identifying existing gaps in skills and competencies, addressing them by sourcing of adequate training;  Populating, managing, up keeping and enlarging of the database of training materials;  Ensuring that feedback and lessons learned from delivered training are taken on board, in order to continuously improve the products;  Actively participating in the development, roll out and change of applications in order to improve the experience to end users;  Supporting business processes and contribution by delivering related training to maximize effectiveness;  Participation in procurements of ICT training services and courses, guiding contractors in scope of trainings and training materials for ICT solutions;  Providing technical writer services to projects and software developments;  Develop training strategy and deliverables for future systems not yet developed;  Performing other duties on request of Head of Unit. Scope of ICT applications for training delivery:  Frontex intranet (MyFX), extranet and Document Management System based on SharePoint platform;  Frontex office automation applications based on Microsoft office suite;  Frontex custom operational applications, developed mainly as web rich interface transactional applications (Angular based) with user of GIS components (ESRI based);  Frontex custom operational applications developed in SharePoint platform;  Frontex business intelligence applications developed in Microsoft BI, SAS and fully custom analytical applications.
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