Job Offer

Head of Sector IT Infrastructure and Operations

Application Open Date: 
16/07/2019 - 02:01
Deadline Date: 
19/08/2019 - 13:59
Warsaw, Poland
Type of Contract: 
Temporary staff
JOB Description: 
Reporting to the Head of Information and Communication Technologies Unit, the main duties related to this post are: being responsible for the continuity, performance and capacity of the IT Infrastructure services, to monitor and manage the ICT Infrastructure and related IT services as well as to lead, manage and supervise the activities of the ICT Infrastructure and Operations Sector regrouping the ICT Network and the ICT Server and Storage teams to meet the agreed Service Level Targets of ICT service portfolio while optimising resources and limiting risks; to implement the ICT strategy and ICT SEC strategy in the field of the ICT infrastructure services following ITIL best practices as well as to develop, manage and maintain the Enterprise System Architecture for FRONTEX ICT Infrastructure; to participate to the ICT governance in close cooperation with the Head of ICT Unit, other ICT sectors and teams, to initiate or support the development of transversal processes within the Unit and the Agency as well as to contribute to the conception, development and integration of new ICT and IT business solutions in the ICT infrastructure; to design, implement, control and constantly improve IT services, processes and standards in relation with the management of the sector and to manage the ICT services catalogue in the area of IT infrastructure and operations in a multi-years perspective; to proactively support and promote the coordination between the ICT Infrastructure and Operations Sector and the other entities of the unit in order to reinforce the horizontal cooperation within the unit and to deliver a high quality standard of service to the internal and end users; to plan and manage the human resources of the sector ensuring smooth and efficient IT operations, defining and supervising their learning and development plan; to plan and manage the ICT budget of the ICT Infrastructure and operations on a multi-annual basis, to monitor the expenditures on an annual basis and, in close cooperation with Procurement and Legal sectors to initiate and control procurement procedures and manage contracts in scope with the ICT Infrastructure and Operations; in close cooperation with the ICT SEC team and the LISO, to support the investigation of security incidents, to proactively assess the security and mitigate vulnerabilities in ICT infrastructure and applications; to conduct researches and evaluations related to new technology candidates for adoption in the scope of ICT infrastructure and Operations in order to implement the technology roadmap of the infrastructure services; to plan and manage efficiently the transition of ICT systems from development to their deployment in the operational environment and maintenance.
Reference ID: 
Vacancy Type: 
Job Status: