Job Offer

Digital Communications Support Officer

Application Open Date: 
25/06/2020 - 02:01
Deadline Date: 
23/07/2020 - 11:59
Prague, Czech Republic
Type of Contract: 
Contract staff
JOB Description: 
TASKS AND RESPONSIBILITIES We are looking for a Digital Communications Support Officer to monitor, manage and enhance the GSA and EU Space Programmes digital presence and assets such as websites, online tools, social media and mobile apps, keeping abreast with the latest features and trends in digital communication. You will be part of an agile communications team, and work across GSA departments and services. Your main tasks and responsibilities will include among others: •Support communications initiatives to increase GSA, Galileo and EGNOS brand positioning and raise awareness on EU Space Programmes, implementing a wide range of digital communications, promotion and community-engagement initiatives; •Write compelling content for web and social media tailored to the needs of a wide range of users including Member States and European Union stakeholders, industry, user communities and the public at large; •Contribute to the implementation of current and new digital solutions to reach existing and new user communities and enhance programme visibility including newsletters, videos, apps, webinars, online surveys and user consultations; •Create engaging digital strategies and support the organisation and management of events such as hackathons, webinars competitions and online consultations; •Propose upgrades and updates of GSA websites and digital channels to keep abreast with the latest trends and tools to enhance user experience and GSA´s digital profile; •Create opportunities for joint online social media campaigns with stakeholders and user communities; •Contribute to the planning and integration of social media and other audience-engagement tools as part of GSA broader communications strategy; •Contribute to the creation of multimedia content and material including graphics, banners, videos, animations, and paid campaigns; •Support the management and monitoring of social media activities, using analytics and insights to improve content and outreach and prepare reports to monitor trends and propose updates to the digital communication strategy; •Support major revamps of GSA sites, including user interface and user experience (UI/UX) design, content gap analysis and content type requirements, development of the information architecture and wireframes; •Ensure shared learning and adoption of creative best practices across the team; •Support the compliance of events with the applicable EU financial and legal rules; •Ensure all operations comply with the current Copyright regulations and Regulation (EU) N° 2018/1725 of the European Parliament and of the Council of 23 October 2018 on the protection of natural persons with regard to the processing of personal data by the Union institutions, bodies, officers and agencies and on the free movement of such data. Essential criteria 1.University degree in communications, marketing, international relations or another relevant field; 2.Proven experience in using content management system (CMS) and managing professional social media platforms (Hootsuite, Smarp, Facebook, Twitter, LinkedIn, Instagram and YouTube) and digital communications strategies; 3.Proven track record of developing accurate and engaging digital content for a variety of channels and formats; 4.Excellent command of both written and spoken English; Application procedure - In order to consider your application valid, you are required to log in and submit application through the GSA e-recruitment portal A full job description and further information on the application procedure can be found here:
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